SPROUT FOUNDATION AFRICA PRIVACY POLICY.

AT SPROUT, WE’RE COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY

This Privacy Policy explains when and why we collect personal information about people who visit our

website, how we use it, the conditions under which we may disclose it to others and how we keep it

secure. We may change this Policy from time to time so please check this page occasionally to ensure

that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email

to contact@sproutfoundationafrica.org or call us +233 (0)553538416. Also you can write to Sprout

Foundation Africa, Box CT 6865 Cantonments, Accra-Ghana.

WHY DO WE COLLECT INFORMATION FROM YOU?

We use personal information to improve our products and services; send notifications,

offers, newsletters and event invites.

WHAT TYPE OF INFORMATION IS COLLECTED FROM YOU?

The personal information we collect might include your name, address, email address, IP address, and

information regarding what pages are accessed and when. If you make a donation online, your card

information is not held by us, it is collected by our third party payment processors, who specialize in the

secure online capture and processing of credit/debit card transactions, as explained below.

WHY DO WE COLLECT THIS INFORMATION?

We use the personal information we collect for communication purposes, including:

– To send you newsletters, surveys as well as annual and impact reports

– To send you invitations to events, projects and reach out campaigns.

– To carry out our obligations arising from any contracts entered into by you and us

– To send you communications which you have requested and that may be of interest to you

– To process a grant or job application

– To process a donation that you have made

– To maintain our list of contacts

WHO HAS ACCESS TO YOUR INFORMATION?

We do not sell, hire out, distribute or otherwise make your personal data available to any third party.

However, we may share information with third party service providers for the purposes of completing

tasks and providing services to you on our behalf (as listed below), as a way of improving our products

and services. For example, to help us manage our relations at Sprout Foundation Africa This helps us to

organize our contacts and only reach out when we have relevant information. We may also use non-

personal data to build anonymous data profiles and provide segmented marketing and generate

aggregate statistical information.

When we use third party service providers, we disclose only the personal information that is necessary

to deliver the service and we have a contract in place that requires them to keep your information

secure and not to use it for their own direct marketing purposes. Please be reassured that we will not

release your information to third parties for them to use for their own direct marketing purposes, unless

you have requested us to do so, or we are required to do so by law, for example, by a court order or for

the purposes of prevention of fraud or other crime.

You can be assured that we protect the information we collect. By using our products or services, you

agree to the collection, use and sharing of your data in accordance with this Privacy Policy. Unless the

specific product states otherwise, all Sprout Foundation Africa products and services are included under

this Privacy Policy.

HOW DO WE COLLECT YOUR PERSONAL INFORMATION?

When you provide it to us directly, use our products or website, by signing in as an applicant on our

application system, and through cookies. We collect personal information that you voluntarily provide to

us, for example when you communicate with us via email or other channels, when you visit our website,

when you sign up for or ask us to send you newsletters, when you apply to join one of our programs or

sign up for an event, alerts, or other materials. The data we collect might include your name, phone

number, postal address, email address, job title and business affiliations.

USE OF COOKIES

Like many other websites, the Sprout Foundation Africa website uses cookies. “Cookies” are

small pieces of information sent by an organization to your computer and stored on your hard drive

to allow that website to recognise you when you visit. They collect statistical data about your browsing

actions and patterns and do not identify you as an individual. For example, we use cookies to store your

country preference.

Using cookies helps us to improve our website and deliver a better more personalized service. You have

the option to either accept or refuse these cookies through your browser preferences, and know when a

cookie is being sent to your computer. Turning cookies off may result in a loss of functionality when

using our website.

All browsers enable you to delete individual or all cookies at once. The procedure for how to delete

varies from browser to browser. Remember to delete cookies in all the browsers that you are using.

USE OF GOOGLE ANALYTICS

Sprout Foundation Africa uses Google Analytics to gather and assess information about how visitors use

the web site. Google Analytics uses cookies. Google Analytics only receive general web statistics, like for

example type of browser, language and which web site the user came from.

PROFILING

We may analyse your personal information to create a profile of your interests and preferences so that

we can contact you with information relevant to you. We may make use of additional information about

you when it is available from external sources to help us do this effectively. We may also use your

personal information to detect and reduce fraud and credit risk.

WHAT RIGHTS DO YOU HAVE OVER YOUR PERSONAL INFORMATION?

You may ask us how we process your information, to correct or delete your personal information, and

may opt out of email messaging and certain data collection and use. We welcome your inquiries and

comments. You have the right to know what personal information we process about you and may

request a copy. You are also entitled to have incorrect personal data about you corrected and you may

in some cases ask us to delete your personal data. You can also object to certain personal data about

you being processed and request that processing of your personal data be limited. Please note that the

limitation or deletion of your personal data may mean we will be unable to provide the communications

and invitations described above. You also have the right to receive your personal data in a machine-

readable format and have the data transferred to another party responsible for data processing.

In accordance with GDPR you’re entitled to request access to the personal data that we process. We will

process your request within 30 days of receiving the Data Subject Access Request fee. A reasonable

service fee for handling your Data Subject Access Request may be applied to the extent the request is

manifestly unfounded or excessive.

HOW YOU CAN ACCESS AND UPDATE YOUR PERSONAL INFORMATION

The accuracy of your information is important to us. We’re working on ways to make it easier for you to

review and correct the information that we hold about you. In the meantime, if you change email

address, or any of the other information we hold is inaccurate or out of date, please email us

at contact@sproutfoundationafrica.org or call us +233 (0)553538416. Also you can write to us at Sprout

Foundation Africa, Box CT 6865 Cantonments, Accra-Ghana.

SECURITY

We value your trust in providing us your Personal Information, thus we are striving to use commercially

acceptable means of protecting it. But remember that no method of transmission over the internet, or

method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

LINKS TO OTHER SITES

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that

site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review

the Privacy Policy of these websites. We have no control over, and assume no responsibility for the

content, privacy policies, or practices of any third-party sites or services.

CHILDREN’S PRIVACY

We are concerned to protect the privacy of children aged 13 or under. We do not knowingly collect

personal identifiable information from children under 13. In the case we discover that a child under 13

has provided us with personal information, we immediately delete this from our servers.

If you are aged 13 or under‚ please get your parent/guardian’s permission beforehand whenever you

provide us with personal information. If you are a parent or guardian and you are aware that your child

has provided us with personal information, please contact us so that we will be able take the necessary

actions.

PHOTOGRAPHY

Sprout Foundation Africa reserves the right to use any photograph/video taken at any event hosted

by Sprout Foundation Africa at our registered offices, without the expressed written permission of

those included within the photograph/video. Sprout Foundation Africa may use the photograph/video

in publications or other media material produced or used by Sprout Foundation Africa including but

not limited to: brochures, invitations, promotions, newspapers, magazines, television, websites, etc.

A person attending a Sprout Foundation Africa event who does not wish to have their image

recorded for distribution should make their wishes known to the photographer, and/or the

event organizers, and/or contact admin@sproutfoundationafrica.org, in writing of his/her intentions

and include a photograph.

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Thus, we advise you to review this page

periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this

page. These changes are effective immediately, after they are posted on this page.

CONTACT US

If you have any questions about how we process your personal data, please feel free to contact us at admin@sproutfoundationafrica.org